Sunday, December 7, 2008

Polite Practitioners

Lots and lots of list activity this weekend! I bet you all are wondering how my 5K went. I did it and I promise to do a whole post on it, but I am waiting for a picture to post with it, because it just wouldn't be complete without it. I of course didn't take a picture because I hate pictures (because I'm not happy with the way I look right now) so I didn't bring my camera. But the ever prepared Brooklyn did, so as soon as she sends them to me I promise to tell you all about it.

On Friday I had a doctors appointment. I have been having problems with insomnia lately. And before I found the Melatonin supplements (which aren't working anymore) I called to make an appointment at Duke Medicine at Brier Creek because I had heard such good things about it from a couple friends. I was lucky that they were accepting new patients and I only had to wait a month to get in to see the doctor.

I had high expectations from this place because of all I had heard. Let me tell you, they did not disappoint. The doctor really listened to my problems and gave her recommendation and an optional plan and let me decide. She asked lots of questions and made a follow up appointment for next month to see how it is going.

But the biggest factor in my experience was the politeness of the whole staff. From the receptionist to the nurse to the check out man, everyone was so polite and nice. I had to wait in a line to check out and when it was finally my turn the guy apologized and thanked me for being so patient. He explained they had 3 people out and a doctor on maternity leave. He worked with me to get an appointment in the late afternoon so that I wouldn't have to miss so much work and he explained how my Duke medical ID worked and how to access my info online. He thanked me and welcomed me to their practice.

It made a world of difference from the experiences I have had at other doctor's offices where they barely look up at you and rush you around just to have you wait forever in the waiting room, exam room, ect. and then rush you out and never follow up after that.

So, I just may have found a doctor I can trust! They sure made a great first impression, so we shall see how the follow-up goes!

2 comments:

Tim said...

I'm glad to hear Duke Medicine worked out for you!

magda said...

Having a good doctor makes such a difference. I hope the pattern persists!

Also, congrats on the 5K ... that's awesome : )